tag:blogger.com,1999:blog-17898384.post7647642937467832476..comments2024-03-25T21:41:06.801-07:00Comments on Mobile Opportunity: Style vs. Substance in Mobile SoftwareMichael Macehttp://www.blogger.com/profile/17966107280587843091noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-17898384.post-74090406726283603222013-06-27T11:04:26.471-07:002013-06-27T11:04:26.471-07:00Thanks, Nick, and I agree. I've found that vid...Thanks, Nick, and I agree. I've found that video of users can be a great argument-settler within a development team. No matter how persuasively you explain something, hearing and seeing a real user talk about it seems to be more persuasive. It's just a human emotional thing, I think.<br /><br />Of course, that means you have to be careful that the users you test on represent real people and not outliers, or you could end up designing for the wrong folks. So you need to be really cautious about taking feedback form the most enthusiastic people who contact you on your website. They may not represent average users.Michael Macehttps://www.blogger.com/profile/17966107280587843091noreply@blogger.comtag:blogger.com,1999:blog-17898384.post-43034648555972378372013-06-24T03:56:58.084-07:002013-06-24T03:56:58.084-07:00Well said. (High contrast, words on icons, Help - ...Well said. (High contrast, words on icons, Help - it shouldn't be that hard, should it.)<br /><br />One way to help fix it: get both developers and designers (ideally entire teams) to watch videos of user tests - the "spoken thought" kind, where ordinary users use that product you designed and speak aloud their thoughts - what they're trying to do, etc.<br /><br />*Build this into your development process* so everyone knows it's coming.<br /><br />I've spent 25 years in mobile design, trying to convince tech people that their tech products, which seem easy to use to them, are in fact largely not fit for purpose for normal people. They rarely listen - but it's impossible for them to continue believing it's all good when they see the videos and hear the thoughts.Nick Healeyhttp://www.slashdesign.comnoreply@blogger.comtag:blogger.com,1999:blog-17898384.post-19024898693922601952013-06-20T10:56:20.851-07:002013-06-20T10:56:20.851-07:00I agree with this. I recently bought an android ta...I agree with this. I recently bought an android tablet, was browsing using Google's chrome browser I wanted to do something which I thought was pretty trivial, print an email into pdf document. Unfortunately I found this quite difficult to do as there is no inbuilt print option in mobile browsers. In short I used Firefox, changed user agent to desktop mode (this gives he option in email to have print option layout in email) then print out the email as a pdf document all to complicated and I wished I had access to my PC at the time.TDC123http://google.comnoreply@blogger.comtag:blogger.com,1999:blog-17898384.post-24089867712495908012013-06-19T23:11:48.863-07:002013-06-19T23:11:48.863-07:00Competition does weird things in consumer landscap...Competition does weird things in consumer landscape. Here iOS 7 is another proof. Apple Seeing Pastel Color Dreams now..<br /><br />New iOS 7 seems...<br /><br />1. It's Palm Web OS, multitasking and slide away tiles...<br /><br />2. It's Windows Phone, Metro pastel color combination...<br /><br />3. It's very much like Google Web Apps like all flat subtle UI...<br /><br />4. And then it's all about the promise of fluid and secure iOS signature performance...<br /><br />We will see where this leads us, but I definitely DO NOT like the low contrast saturated graphics. May be we should not have lost SJ and S Forstall in that case :-DChanhttps://www.blogger.com/profile/01987423721037603110noreply@blogger.comtag:blogger.com,1999:blog-17898384.post-63698709835400328202013-06-19T01:20:00.661-07:002013-06-19T01:20:00.661-07:00App usability is a double-edged sword, though, cre...App usability is a double-edged sword, though, creating a barrier to entry which then makes the customers loyal, as they see the effort they'll have to expend to swap to another weather app, another mobile OS, or another way of thinking (which is why people cling to their 3310s like their lives depend on them!).<br /><br />I'm not saying it's right, just that the incentive to improve usability is not without drawbacks for the vendors of the app. At worst, the execs in charge of the priorities may think that the cost to improve the interface will not pay back.<br /><br /><br />Twas ever thus!<br /> TomTomhttps://www.blogger.com/profile/17653958089174274200noreply@blogger.com